Reference

How Your Data Is Handled

Your account, wallet checks, device signals, and cookie choices are covered in this Privacy Policy before you open the lobby.

Account dataDANA recordsCookie choicesDevice checksSupport requests
Explore Lobby Read FAQ
berry188 How Your Data Is Handled
CONTACT ROUTES

Three Ways To Ask Us

Privacy questions should reach a team that can identify your account without exposing more data than needed.

Live chat Use live chat between 09:00 and 23:00 WIB when you need a fast privacy answer. We can confirm your account path, explain cookie records, or route a wallet-data question to the right team.
Email request Send privacy requests to our support email with your username and the data topic you want checked. Avoid sending full wallet screenshots unless we ask, because partial references are usually enough.
Account message Inside your profile, open Help, then Account Messages, and choose Privacy Request. This path keeps your request linked to your login session, so we can verify it without extra public details.
DATA PRACTICE

Six Data Controls We Use

We keep this policy practical, because privacy is part of the account flow you touch every day.

Account creation

When you open an account, we collect the details needed to create your profile, confirm your login, and contact you about service matters. We do not ask for extra identity details unless a check requires them.

Wallet records

DANA, OVO, GoPay, and QRIS references are stored with your wallet history so we can trace deposits, withdrawals, and support cases. We use transaction IDs rather than public card-style details.

Cookie settings

Cookies help us remember your session, language preference, and device state after you move between slot rooms and live tables. You can clear cookies in your browser, though you may need to log in again.

Device checks

We record device type, browser, IP signal, and login time to detect unusual account access. If a new device appears, we may ask you to complete an account confirmation step.

Retention periods

We keep records only as long as needed for account operation, dispute handling, security review, and legal duties where local law permits. When a record is no longer needed, we remove or separate it.

Correction requests

If your phone number, email, or wallet label is wrong, contact us through live chat, email, or Account Messages. We verify the request before changing data connected to your login.

Common Privacy Policy Questions

Your privacy questions usually start with account access, wallet records, cookies, or how to contact us. These answers explain the everyday parts of the policy in plain terms, including what we collect, why we keep it, and how you can ask us to check or change account data.

We collect account details such as username, contact details, login records, device signals, and wallet references. These details help us create your profile, protect access, respond to support requests, and connect payments to your account.

We keep payment references so we can match deposits, withdrawals, and wallet questions to the correct account. A transaction ID or partial wallet label is usually enough for support to trace the record.

Yes. Contact us by live chat, email, or Account Messages and tell us what needs correction. We may ask for a login confirmation or recent wallet reference before changing contact or profile details.

Cookies help keep your session active, remember basic preferences, and support security checks when you switch pages. You can clear them in Chrome, Safari, or your device browser settings, then log in again.

We use payment references only where needed to process or confirm wallet activity through DANA, OVO, GoPay, and QRIS. We do not sell account data, and sharing is limited to service operation or lawful requests.

Retention depends on the record type. Wallet logs, support cases, login signals, and account history may be kept for security, dispute handling, and legal duties, then removed or separated when no longer needed.

Use live chat from 09:00 to 23:00 WIB for quick routing, or send an email with your username and request topic. For logged-in requests, use Help then Account Messages inside your profile.

Related Pages

berry188 Indonesia About Us FAQ berry188 Casino Register